Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you fill out an inquiry or contact form on this site (for example, to request livestock supply, a cocoa quote, or hauling services), you may provide your full name, company name, email address, phone number, service of interest, and message content.
• How that information is transmitted. Our forms are built to open WhatsApp with your message pre-filled to one of our business phone numbers. We do not currently store form submissions in a database on our servers — the information is only transmitted if and when you choose to send the pre-filled WhatsApp message or email yourself.
• Automatically collected information. Like most websites, our hosting provider may automatically log standard technical information such as IP address, browser type, device type, and pages visited, for security and performance purposes.

2. How We Use Information

We use the information described above to:

• Respond to inquiries about our livestock ranching, poultry farming, fish farming, cocoa trading, and hauling & logistics services
• Provide quotes and coordinate service bookings
• Maintain and improve the security and performance of this website
• Comply with applicable legal obligations

3. Third-Party Services

This website uses the following third-party services, each governed by its own privacy policy:

• WhatsApp (Meta Platforms, Inc.) — used to receive inquiries submitted through our contact and service forms.
• Google Maps — embedded on our Contact page to show our office location.
• Vercel — our website hosting provider, which may process standard server logs as part of delivering this site.

4. Cookies

On your first visit, this website shows a cookie notice asking you to accept or decline. Your choice is remembered using your browser's local storage, not a tracking cookie. We do not currently use tracking or advertising cookies. Our hosting and map-embed providers may set minimal technical cookies necessary for their services to function. You can change your choice at any time using the “Cookie Preferences” link in the site footer.

5. Data Sharing

We do not sell or rent your personal information to third parties. We only share information with the third-party services listed above, to the extent necessary to operate this website and respond to your inquiries.

6. Data Retention & Security

Since inquiry forms route through WhatsApp and email rather than a database on this site, any record of your inquiry is retained within those platforms (e.g. your WhatsApp conversation history with us) rather than on our servers. We take reasonable technical and organizational measures to protect this website against unauthorized access.

7. Your Rights

Under the Nigeria Data Protection Act (2023) and applicable data protection law, you have the right to request access to, correction of, or deletion of personal information you have shared with us, and to object to certain uses of your information. To exercise these rights, contact us using the details below.

8. Children's Privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

NT COCO LTD
Plot 1, House 4, Takon Industrial/Residential Estate, Ikom, Cross River State, Nigeria.
Email: ntcocoltd@gmail.com
Phone: 09155323097 | 09073593585